FAQs

Registration FAQ

How can I receive information on upcoming Section events?

Call the Section office and request our Event Calendar (909) 481-7200, or visit the Calendar.

Will the Section fax registration information?

Yes, call the Section office at (909) 481-7200 and ask for the registration department. We will take your fax number and fax you expediently.

Does the Section accept fax registration?

Yes, fax registrations should include your credit card number (Visa or Mastercard or American Express only) or, we will accept a physical purchase order and send you an invoice.

Does the Section limit the number of people registering for an event?

No, the Section will accept registrations up to the capacity of the host facility. If there is room for you, you may attend.

If I missed the pre-registration deadline on a specific workshop, is it to late to register?

After the pre-registration deadline, registrations will be accepted at the door of the event, on the day of the event. (The pre-registration deadline is always provided on the registration form. The pre-registration deadline is generally one to two weeks prior to the event).

Will I receive confirmation when I register for Section educational events?

Yes, if we receive your registration by the pre-registration deadline, we will send a confirmation letter and payment information in the mail. If we receive your registration after the pre-registration deadline, we will mail or fax your confirmation upon request, only.

If my company is a member, do I qualify for member rates?

Employees of member utilities/organizations qualify for member rates at workshops and conferences. Individual members also qualify for member rates.

What is your cancellation policy, can I get a refund?

Cancellation of a registration and request for refund must be made in writing, subject to the following conditions:

1. Full refund of total fee paid (less $25 handling fee) for cancellations received at the Section office on or before the pre-registration deadline.
2. Cancellations received after the pre-registration deadline, and before the day of the event, receive a 70% refund. (Pre-registration deadlines are always provided on the registration form. The pre-registration deadline is generally one to two weeks prior to the event.)
3. No refunds will be granted on, or after, the day of the event. Cases involving exceptional circumstances may be appealed to the Section's Registration Department.

Note: Pre-registration deadlines are given on all registration forms.

Does the Section accept purchase orders?

Yes, we will accept physical purchase orders and send you an invoice.

Does the Section accept credit cards?

Yes, we accept VISA, Mastercard, and American Express. In order for the Section to be able to charge your card, you must include the name on the card, signature, card number, expiration date and amount to be charged.